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Update ticketing description
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@ -1908,7 +1908,7 @@ _Related: [Software Development - Project Management](#software-development---pr
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**[`^ back to top ^`](#)**
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[Help desk](https://en.wikipedia.org/wiki/Help_desk_software) and [issue tracking](https://en.wikipedia.org/wiki/Issue_tracking_system) software to keep track of user requests and deal with other customer-care-related issues.
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[Helpdesk](https://en.wikipedia.org/wiki/Help_desk_software), [bug](https://en.wikipedia.org/wiki/Bug_tracking_system) and [issue](https://en.wikipedia.org/wiki/Issue_tracking_system) tracking software to help the tracking of user requests, bugs and missing features.
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_Related: [Task Management & To-do Lists](#task-management--to-do-lists), [Software Development - Project Management](#software-development---project-management)_
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